Back
Professional Services

Unapproved AI Tools Touching Client Files

Inventory every AI tool, agent, and MCP server your people actually use, including free consumer apps touching client documents.

Unapproved AI Tools Touching Client Files

Associates and staff upload client documents into free consumer AI apps outside any firm-managed environment. IT cannot see these tools, and the firm cannot confirm whether client data has been stored or reused. PointGuard AI continuously inventories AI tools, agents, and MCP servers across clouds, repositories, and endpoints, giving risk teams the visibility to approve, restrict, or block them.

Challenges

Shadow AI puts client confidentiality at risk without anyone noticing.

  • Staff use free AI tools for summarizing and drafting.
  • Browser extensions read documents in the background.
  • Practice groups adopt AI tools without IT review.
  • Firms cannot answer client questions about AI use.

Solution

AI Discovery & Inventory and Shadow AI Control give firms a complete view of AI use and enforce acceptable use.

1. Discover across vectors. Scan endpoints, browsers, network traffic, SaaS integrations, and clouds for AI tools and agents.

2. Build one inventory. Record owner, practice group, data access, and vendor terms for each tool.

3. Decide and enforce. Approve, restrict, or block tools, and steer staff toward firm-approved alternatives.

4. Keep it current. Rescan continuously and report usage trends to risk committees.

Risks Addressed

  • OWASP Top 10 for LLMs: LLM02 Sensitive Information Disclosure and LLM03 Supply Chain, covering client data exposure through unreviewed tools and unvetted vendors.
  • OWASP Top 10 for Agentic Applications: ASI04 Agentic Supply Chain Vulnerabilities and ASI10 Rogue Agents, addressing unvetted agent components and tools operating outside governance.
  • NIST AI RMF: GOVERN sets acceptable use; MAP inventories AI tools; MEASURE assesses exposure; MANAGE restricts unapproved tools.