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Healthcare & Life Sciences

Discovering Shadow AI Across Care Teams

Find every AI tool, browser extension, and agent touching patient data, including those adopted without a business associate agreement.

Discovering Shadow AI Across Care Teams

Clinicians and staff adopt AI writing tools, chatbots, and browser extensions on their own, often without a signed business associate agreement. Each one becomes a path for PHI to leave the organization, and none appear in the IT asset inventory. PointGuard AI discovers AI usage across clouds, SaaS, code, and endpoints, giving security and privacy teams one inventory to review, approve, or restrict.

Challenges

Shadow AI spreads through care teams faster than security and privacy teams can review it.

  • Staff use consumer AI tools that have no business associate agreement.
  • Browser extensions and desktop agents run outside managed applications.
  • Departments buy AI features inside existing SaaS without security review.
  • Inventories are spreadsheets that are outdated as soon as they are built.

Solution

AI Discovery & Inventory and Shadow AI Control build a continuous inventory and enforce acceptable use.

1. Discover across every vector. Scan cloud accounts, SaaS integrations, code repositories, network traffic, and endpoints for models, applications, extensions, and agents.

2. Build one inventory. Deduplicate findings into a single record per AI asset, with owner, department, data access, and vendor status, including whether a business associate agreement is in place.

3. Classify and decide. Flag tools that touch PHI without approval. Route each one for review, then approve, restrict, or block it under the organization's acceptable use policy.

4. Keep it current. Rescan continuously and alert owners when new AI tools appear, so the inventory reflects what care teams actually use.

Risks Addressed

  • OWASP Top 10 for LLMs: LLM02 Sensitive Information Disclosure and LLM03 Supply Chain, covering PHI exposure through unreviewed tools and unvetted third-party AI components.
  • OWASP Top 10 for Agentic Applications: ASI04 Agentic Supply Chain Vulnerabilities and ASI10 Rogue Agents, addressing unvetted agent components and agents running outside approved governance.
  • NIST AI RMF: GOVERN sets acceptable use; MAP inventories AI systems; MEASURE assesses exposure; MANAGE restricts unapproved tools.